Something went wrong.
Here's the next move.
Use the first check that fits what you see. Keep your saved work and use the employer's form directly when that is the safer path.
Exact recovery controls depend on the installed candidate. Do not repeat uploads or transfer actions blindly.
Find what you're seeing.
01My résumé didn't attach.+
First check
Confirm the correct résumé is imported under Documents and selected on this job. Verify that you selected Save resume. Then inspect the employer form to see whether an actual attachment is present.
Safe way forward
If the file isn't attached, use the employer's upload control directly. Avoid repeatedly triggering upload attempts without inspecting their results.
Choosing the right résumé ↗02A field is still blank.+
First check
Check whether the candidate profile is approved, then inspect the field and any observed transfer result. Review whether the field is supported and whether the answer was saved.
Safe way forward
Enter the correct value manually on the employer form. Don't assume a prepared answer has been accepted by the employer.
Review employer form filling ↗03My employer browser session closed.+
First check
Return to your saved opportunity in YourMove. Verify the résumé selection and prepared answers are still present. The active browser session is not retained across an application restart.
Safe way forward
Reopen the employer form as a new session. Inspect it before filling again, and avoid repeating a submission you may already have completed.
Open and inspect the employer form ↗04The job details are missing or wrong.+
First check
Verify the saved URL and posting-check status. Saving a job link does not automatically retrieve its information, and a posting check does not establish that a job remains open.
Safe way forward
Compare against the employer posting and use the job's edit controls to save accurate details manually. You can continue preparing without a successful metadata check.
Check a job's details ↗05My contact details won't fill.+
First check
Open Candidate Profile and check whether facts were approved, rather than only saved as a draft. Review any validation error before retrying approval.
Safe way forward
Fill contact details directly on the employer's site. If an approval save fails, verify whether your draft persisted before leaving the page.
Prepare your profile and answers ↗Wrong document, unexpected transfer, or missing saved data?
Stop retrying the action. Keep the application page and current state intact when practical. Report what happened without sending résumés, personal answers, credentials, or unredacted screenshots.
Tell us where
you got stuck.
Include your product version, operating system, employer platform, what you expected, what happened, and whether you could continue. Redact private applicant and employer data.
Email support@yourmove.runThis inbox is being configured for launch. Until it's active, you can report an issue on GitHub.